Policies

  • Swallow Ability is committed to protecting your privacy and ensuring your personal information is kept secure. We've developed a privacy policy that outlines our commitment to your privacy and stipulates how we collect, store and use your personal information.

    We've summarised this information into a short brochure that outlines the basic information about our privacy policy and will hopefully answer most of your questions. The Swallow Ability privacy brochure can be found at this link.

  • Swallow Ability is aware that from time-to-time complaints may arise in relation to the service we provide. We do our best to ensure we always provide a high quality service but if you feel like we've failed to do so, we want to know about it. Swallow Ability has developed a complaints and grievances policy that outlines our commitment to hear, investigate and provide support to every client who wishes to make a complaint to Swallow Ability.

    We have also summarised our policy into brochure that provides answers to the basic questions you may have in relation to complaints & grievances. The brochure can be found at this link.